What are tokens and how much does a generation cost?
Tokens pay for generations. The price depends on model, resolution and length. You see the exact price on the Generate button before you start, and in the table above.
Do unused tokens roll over?
Plan tokens don't roll over: each paid month your plan balance resets to the plan amount. Token packs are separate and last 90 days.
What if I run out of tokens?
Buy a token pack (needs an active plan) or upgrade. Packs last 90 days, and each new purchase extends the rest by 90 days. Plan tokens are spent first.
How does yearly billing work?
Pay once a year and save 20% on Creator or 25% on Pro and Studio. Tokens still arrive every month.
Can I change my plan?
Yes, in your profile. Upgrades apply now: pay the difference and get the extra tokens right away. Downgrades start next period.
How do I cancel?
Click Cancel renewal in your profile. No more charges, and your plan and tokens stay until the paid period ends. Changed your mind? Resume it there.
Can I get a refund?
Yes, within 7 days of your first payment if no plan tokens are spent: we refund it in full. After your first token or on renewals, no refunds. Duplicate charges are always refunded.
What if a generation fails?
If it fails for a technical reason, tokens come back automatically. A result you dislike doesn't count as a failure.
What's the difference between plans?
Models, max resolution (720p video on Start, 1080p on Pro, 4K on Studio), parallel generations (1, 2, 4, 8) and features like avatars, upscale, AI agent and custom models. See the table for details.
What are parallel generations?
How many generations can run at once. When all slots are busy, start the next one as soon as a current one finishes.
Can I use results commercially?
Results are yours as far as the law and the model's terms allow. We don't guarantee uniqueness, so check each result before ads or publishing.
How do I pay, and where are receipts?
By card on a secure checkout page. A receipt is emailed after each charge, and all payments are in Profile, Payments.
Where are my generations stored?
In My generations, for at least 180 days. With Telegram linked, files are sent there too.
Do you have plans for teams?
Yes: a shared token balance, all models and company invoicing. Contact us and we'll size it for you.